Friday, December 31, 2010
Accomplishments in 2010
Completion of the physical Lobby Renovation Project
Even if certain aspects of the project aren’t to your taste, you have to appreciate that:
--Traffic flow on the lobby level was seamless.
--Work areas were kept clean.
--Residents were mostly unaware of the day-to-day issues.
--Our property values are on the way up.
Mendoza Rivas Engineer Study & Recommendations
--Finally no one has to convince anyone that windows, balcony doors, McQuay units have to be replaced as soon as possible.
Installation Emergency Generator
--a hard job that inconvenienced few people.
Completion of Landscape Master Plan
--We have one contractor who will do a professional job for all aspects of our landscaping. Look for results in the spring.
Regular Inspections of the Building
--House manager Jim Santos is quietly working behind the scenes to save us money by correcting old problems and addressing issues before we get citations.
Tuesday, December 28, 2010
Summary of December 20, 2010 Elizabeth Condo Board Meeting
Audit Report:
Audit report ending on June 30, 2010, was approved as an “unqualified” audit which the lead Deleon & Stang representative explained was good.
Delinquencies:
Monique Fridell reviewed delinquency procedures that she recommended. She raised various questions:
--How long has the delinquency been overdue?
--Is this a hardship case or a bounced check?
--Who is responsible for collecting the overdue money?
--When should the case be turned over to legal counsel?
Recommendations included:
--Avoid delay in notice of intent to create a lien by cutting out courtesy letter from legal counsel.
--Advise owners that it is their responsibility to communicate with the ECA in the case of hardship so something can be worked out to avoid legal action.
--Give bonuses to employees for successful collection of fees due from delinquent owners.
Renovation:
Physical renovation of the lobby is complete. (Furniture on order.) Design fees exceeded budget by $6000.
Backflow prevention project: An unexpected set of expenditures (just under $13000) to address a citation issued by the Washington Suburban Sanitary Commission against the ECA. plumbing code requires a potable water supply to be protected from contamination by non-potable water, gases and solids. backflow preventer is a device installed on the pipes carrying drinkable water to prevent a "crossover" from other water which is non-drinkable. In other words, this device prevents water from our central plant (for heating and cooling) to blend with water going to residents, showers, kitchens, etc. This might happen if only there was a catastrophic failure in our plumbing system where negative pressure sucked water from the central plant into our domestic water supply; but a device is required. The backflow preventers must be inspected annually by WSSC and a licensed plumber. In the case of The Elizabeth's violation, three new backflow preventers were required for the boiler/cooling tower systems and a replacement to an existing device was needed.
Clean up projects: To avoid a Fire Marshall citation, 35 years of debris that had to cleared out of various places in the building but mostly the garage required an extra expenditure of $3660. Recommendation from our general manager to install a Planet Aide give away bin in the building but Molly Frantz suggested there were better organizations to use and asked Santos to look into that.
Concierge dress code was discussed.
Lobby level library set to reopen in December.
Social Committee:
300 people attended the holiday party.
Comments from the floor:
One owner expressed unhappiness with the renovation and asked for changes in who sits on the renovation committees as it pertains to the hall renovations. Judi Gann provided additional insight into the process of the lobby renovation. [Some of these pro and con discussions can be seen on this blog.]
Former ECA president Woody Cunningham expressed praise for the outstanding work done by Jim Santos during his short tenure here.
November 2010 Minutes of ECA Board Meeting
4601 North Park Avenue
Chevy Chase, MD 20815
Minutes of Board of Directors Meeting November 15, 2010
Board Present:
Alexandria Kielty .........................President
Dr. Alfred Muller .........................Vice President
Monique Fridell ...........................Treasurer
Molly Frantz ...............................Assistant Treasurer
Charles Bressler ...........................Secretary
Seth Levine .................................Director
Board Absent:
Judith Barth ................................Director
Others Present:
Scott Murdoch ...............Community Manager, Legum & Norman
James M. Santos ...........ECA General Manager
Jana Bowcut .................Recording Secretary, On the Record
Call to Order: Ms. Kielty called the meeting to order at 7:30 p.m.
Approval of Minutes:
MOTION Dr. Muller moved, Ms. Fridell seconded, to approve the October 18, 2010, regular meeting minutes as amended. The motion passed unanimously.
President’s Report: Ms. Kielty stated that a community meeting was held last night to discuss protocols for use of the refurbished lobby common areas. Many residents attended the meeting and provided what Ms. Kielty considered valuable feedback.
Ms. Kielty thanked those who donated funds for a contract employee who lost her son. About $5,000 was collected. A special thank you to Elin Winthrop and Peg Downey who managed the donations, performed the necessary administrative effort to secure the funds and presented the gift.
Treasurer’s Report: Ms. Fridell reported that DeLeon and Stang delivered the draft audited financial statements on November 12, 2010. The draft audit and attachments will be reviewed and comments will be given to the accountants within the next few weeks. The audit manager from DeLeon and Stang will attend the December board meeting.
This year’s Management Letter to the Board cites several issues that Ms. Fridell has been raising over the last few months, which include:
• The auditor was concerned about the increase in delinquencies and advises the Association to improve its collections efforts.
• DeLeon and Stang cited the miscoding of invoices leading to the account posting errors that Ms. Fridell and Mr. Murdoch have been working to correct.
• There is a promptness issue relating to the reimbursement transfers from the operating to the reserve funds.
Ms. Fridell stated that there are some general financial trends of which the Board should be aware. First, at the end of the 6/30 Fiscal Year, on a draft basis, there was a combined net loss (expenditures exceeded contributions to reserve fund) of $241,000 mostly due to the spending from reserves on the lobby refurbishment project. There was also a 19% increase in total expenses from the previous year. This month for the first time, the Association’s reserve balances dropped below the one million dollar mark, which was projected, but which requires careful monitoring.
Second, Ms. Fridell expressed concern about the increase in delinquencies, which have tripled since June 2009. Almost half of all uncollected fees are from one owner. Ms. Fridell repeated her previous statements that the Board needs to make an effort to be cost-conscious and be aware that the reserves are earning very little interest.
Old Business:
Lobby Renovation: Mr. Santos reported that he will review a punch list with Hartman Design Group and HBW Group to identify items that need to be touched up. The public restrooms behind the post office boxes are in working order, and the front desk staff is expected to return behind the new front desk in the coming week.
Emergency Generator: Mr. Murdoch stated that testing is scheduled for the coming week. The project is nearing completion, possibly by the week after Thanksgiving assuming the tests pass this week.
Mr. Murdoch discussed the impact that the growth in costs of these two projects is having on the year end and reserve fund balance. There have been many issues that have increased the cost of the lobby project. The cost of the generator project grew by approximately $90,000, and the lobby project grew by approximately $120,000. Mr. Murdoch’s management report included updated projections of the reserve fund balances. On July 1, 2010 the beginning balance of reserves was $1,669,000. After adding the individual owners’ monthly contributions for fiscal year 2010-2011, then deducting the approved expenditures for the lobby renovation, emergency generator replacement and projected expenses from the five-year reserve expenditure plan, the projected balance by the end of the 2010-2011 fiscal year will be $463,253. Looking forward, Mr. Murdoch added that the Association should consider decreasing spending and increasing savings for a period of time.
Dr. Muller, referring to page 4 of the management report, asked whether the figure for furnishings and fixtures under lobby renovation costs should be increased from $326,000 to $350,000. Ms. Frantz answered “no” because $25,000 was removed for audio visual costs and placed in a separate line item. Ms. Kielty stated that the vote in July was to provide a budget of $350,000 for furnishings and fixtures and this did not include audio visual costs.
Ms. Fridell asked about an $8,000 change order relating to the generator project, and specifically whether this was a result of additional diligence by the project manager or poor planning. Mr. Murdoch responded that, in general, assumptions made about existing conditions for the generator were proven incorrect. This project, especially in regard to the exhaust system, code compliance, sound concerns, electrical room renovation requirements and value-engineering by the construction management team proved complicated when incorporating all parties concerns into the design.
Ms. Kielty stated that she has discussed with Mr. Murdoch the plan to hold a working meeting for the Board, possibly the second week of December, 2010 to discuss funding and planning for upcoming large projects. These capital improvement projects include the corridors in each tower, windows and sliding glass doors, and individual condominium fan coil units. Mr. Santos mentioned that he needed more time to do research and gather more information for discussion purposes and it was decided that the working session of the Board would be held some time in January.
Ms. Frantz stated that she attended a seminar at the offices of Lerch, Early and Brewer, which was designed to inform condominium associations about borrowing money and to introduce possible lenders. There are many considerations in borrowing, and Ms. Frantz thought that the Association would be a good candidate for borrowing. Most lenders prefer to have the reserves from a borrowing association housed with them, but this is not essential, as long as there is an arrangement to give the lender access to the cash as collateral. Ms. Frantz also stated that there was discussion about typical environmental concerns in buildings, such as asbestos and hazardous waste, and that it would be useful to obtain this type of building review. Also, it would be prudent to seek legal counsel for advice on the matter.
Ms. Fridell stated that when she began investigating loans two years ago, the Association requested and received an Opinion Letter from Lerch, Early and Brewer affirming that the Association has the authority to enter into borrowings. Ms. Fridell added that the Association also has back up sources of liquidity such as operating savings of over $485,000 and a line of credit established with Morgan Stanley. The potential line of credit available to the Association is linked to the cumulative investments placed at Morgan Stanley with a maximum loan balance set at one million dollars.
New Business:
Landscape Master Plan: The landscape committee presented proposals for the landscaping master plan and provided the Board with a written comparison.
MOTION: Dr. Muller moved, Ms. Fridell seconded, to approve the Ruppert Landscape proposal for developing a landscape master plan at a cost of $2,250. The motion passed unanimously.
Ms. Kielty noted that if Ruppert is hired to carry out the execution of the landscaping design, then the cost of the master plan will be credited to cost of that work. Ms. Fridell thanked the committee for its analysis memo, particularly since Ruppert’s bid was higher than those of its competitors, and the memo provided supporting rationale for choosing Ruppert.
Package Tracking Software Upgrade: Mr. Santos explained that the building receives 30 to 40 packages per day for residents. The front desk and management office strives to be diligent about managing these packages, but the package tracking software has failed and is an old version that the manufacturer (IntelliTrack) will no longer support. Other software packages were considered, but management determined that the best option is an upgraded version of the current software. Mr. Levine added that this is a one-time cost that also offers ongoing technical IT support. Management attempted to use the recently-established “Elizabethcondo.com” website provided by “AtHomeNet.com” to track packages, but discovered that once a package is delivered to the resident, the name is deleted from the archives, leaving no historical record available for future reference.
MOTION: Mr. Levine moved, Ms. Fridell seconded, to accept the contract from IntelliTrack for upgrading to version 8.0 of the package tracking software at a cost of $5,003.70. The motion passed unanimously.
ECA Rental Apartment Rent Increase: Mr. Santos made a recommendation to increase the rent on a unit owed by the Association. He stated that the current resident has lived there since January 2003 and has received two rent increases, at $50 per month each, since then. The current rent is $1300 per month and the resident pays on time. The lease renews on a month-to-month basis. Mr. Santos stated that the current rent is probably within market range, but it has not been increased for three years.
MOTION: Ms. Fridell moved, Dr. Muller seconded, to approve Management’s recommendation to increase the rent by 4.25%, or $55 per month. The motion passed unanimously.
The Board discussed whether the Montgomery County, MD required landlords to offer tenants a two-year lease agreement. Mr. Murdoch stated that he will confirm.
Window Washing: Mr. Santos reported that his due diligence on the Board approved contractor revealed improper insurance coverage and improper roof-anchoring techniques. Accordingly, he recommended postponing the work and seeking out alternatives in the spring of 2011. The Board agreed by consensus.
Energy Tax Credits: Ms. Frantz stated that the Association has completed several projects, such as the energy-efficient garage lighting, which may be eligible for energy tax credits that could be passed back to owners. Mr. Murdoch stated that he would investigate. He also recommended that the Association seek a tax basis letter from DeLeon & Stang to document for owners capital spending by the Association that would increase the tax basis value of their property.
Roof Canopies: Dr. Muller stated that there was discussion at a previous board meeting to obtain input from the HBW Construction Group and the architectural firm, NSA Architects, to replace the canopy roof. Mr. Santos stated that he already obtained a proposal from NSA Architects (which has been involved in the lobby renovation project) and also solicited another proposal from a competing architect. He plans to present this information to the Board in December.
Website: Mr. Levine reported that 70 people have registered on the website and he is willing to train residents on its use. His office is located at Great Oak Title, next to the tax and accounting office, on the Arcade level, East side of building. Dr. Muller inquired what equipment will be available in the new business office. Mr. Santos stated that there will be a desktop computer and copy machine in the business office and wireless internet capability throughout the lobby level. A phone line (for fax machine use only) and printer could also be made available for use in the business office. Mr. Levine stated that he would donate a fax machine to the space as well. Mr. Santos stated that the business center will be secured with a key fob reader.
Committee Reports:
Energy Conservation: Committee Chairwoman Joan Rosenbach stated that order forms for CFL (Compact Fluorescent Lamps) bulbs have been placed in mail boxes. The bulbs are on-site and orders can be filled quickly. There are new types of CFLs on the market, such as three-way dimmers, etc, but the committee is not offering these at this time due to their cost. The committee is considering holding an education seminar on the new types of bulbs. Residents who are considering purchasing new appliances for their kitchens are encouraged to take advantage of PEPCO rebates available for Energy Star rated items.
The committee will investigate different types of toilets to provide residents with information in the event they are interested in purchasing new water-saving toilets for their units.
Many residents have expressed concerns regarding the McQuay fan coil units including: inaccurate thermostats, presence of mold, etc. The Board has received an Opinion Letter from Lerch Early indicating that McQuay fan coil units are the responsibility of individual owners, but the committee requested more clarification. Ms. Kielty responded that the Opinion Letter would be sent to the committee. However, Ms. Frantz is seeking further legal clarification, stating that her reading of the by-laws indicates that when a mechanical component is of importance to the entire building, the Association can assume financial responsibility for that component.
A new member has joined the committee, Afrouz Assadian, and Mrs. Rosenbach encouraged others to join as well. David Drazin will be chairing the committee from December through April while Mrs. Rosenbach is away.
Floor Representatives: Committee Chairwoman Stephanie Olshan reported that she met with Mr. Santos and Co-chairwoman Ms. Tobi Esler. The committee is not receiving information on new move-ins and is trying to devise a system to identify and welcome new owners. The committee will report to the Board following any future meetings.
Common Area Protocol Meeting: Dr. Muller provided a summary of the open meeting held in the party room on November 14, 2010. Many constructive comments were given and the following points were summarized:
1. Newspapers should continue to be in a visible location such as a basket or desk tray at the front desk, not in the business office. Management should decide what location is best.
2. Meeting minutes should be accessible and easily readable for those who are unable to stand for a long time; locations such as the Management office, library or bulletin board were suggested.
3. Use of one display enclosure at a time was suggested for the elevator.
4. Concierge carts should be released only after the name and unit number of the user are obtained. Management will monitor the system.
5. A suggestion was made to exclude from the house rules the requirement that “exercise attire should use the mailbox corridor for passage on the lobby level”.
6. Legal counsel should be consulted about whether it is possible to forbid minors from gathering in the lobby area. Many comments were made about the safety of the furnishings and minors, and concerns about the Association’s liability were expressed.
7. Residents discussed imposing monetary penalties in addition to those already in House Rules; however, they preferred that infractions be brought to the attention of Management for resolution.
8. The party room is locked throughout the day; residents should contact Management to use the room for private gatherings/meetings.
9. Residents discussed the possibility of not returning party room deposits. The board needs to discuss this further with Management.
10. There was consensus among residents that pets should not be allowed on carpeted areas of the lobbies and party room.
Open Comments:
A resident thanked the Board for its time and dedication to the refurbishment efforts and engineering work. However, he stated that a substantial number of residents are concerned about the financial burden these could have on condominium fees in the future. The resident stated that verbal statements and letters have been sent to the Board expressing such concerns. A petition is currently in circulation throughout the community which requests that the cost of further refurbishing of the tower corridors needs to be coordinated with infrastructure improvement costs. The petition also requests that the Board expand the refurbishment committee from three to seven members, and that three of these members be signers of the petition. Residents who are interested in reviewing the petition may contact the resident in Unit 307.
Another resident voiced that she agreed with the concerns about financial strain. She suggested that the Board look for ways to trim back such as eliminating items like TVs, or imposing non-refundable fees for use of the party room or the exercise room. Dr. Muller stated that all savings are important; however, eliminating minor items such as TVs would have little effect on the overall costs of large projects. He stressed that the refurbishment committee has been very judicious in saving money while at the same time making the building attractive.
A question was asked about when a resident is considered “delinquent.” Ms. Fridell responded that this occurs when a resident does not pay the condominium fee within 10 days of the due date. The resident is notified in writing by Management, overdue interest accrues and after 90 days, delinquencies are forwarded to legal counsel for legal action. Forty percent of the Association’s current delinquencies are related to one unit, although the overall Association delinquency rate is 1.3% of total annual assessments, a figure which is lower than that of other comparable condominium buildings. Another resident asked what is being done about the large delinquent account. Ms. Fridell responded that the Association is taking every legal action available to it under the law to pursue collection.
The social committee will organize a “care” box preparation party supporting “So Others Might Eat” charity for the homeless on Saturday December 4, 2010, from 2:00 to 4:00 p.m. in the West Lobby. Notices will be posted. A holiday party for all residents will be held, but a date is not yet set.
A resident expressed her views about the cavalier ways in which the party room was treated by residents at the previous day’s open meeting. She stated that she observed a resident sitting on a serving counter with her feet on it. Trash was left on counters and residents leaned against the newly renovated walls and wallpaper. The resident requested that if this type of behavior is observed again, the leaders of the meeting should correct the behavior immediately to preserve the quality of the renovated amenities.
Adjournment
The President adjourned the meeting at 9:15 p.m.
The initial draft of the minutes, upon which these minutes are based, was prepared by Jana Bowcut of On the Record.
Respectfully submitted,
Charles Bressler, Board Secretary
Tuesday, December 21, 2010
Memo from Jim Jones on Board Meeting of Dec. 20, 2010
There are at least two dimensions of the Board’s fiduciary responsibility as it pursues this balance. First, it must keep condo fees within a range tolerable for those of us—myself included—with less income. Many of our owners live on a fixed low income. And with the recent economic debacle, whose effects will resonate for years to come, those residents have reason to be concerned. And second, the Board must keep one eye cocked on property value.
As an economist and an owner, I question whether either the current or the previous Board have balanced this well. This is what the circulating petition is all about. Each owner, of course, must ask this question. And in so doing, I would encourage him or her to obtain a copy of the contract signed by the Board with the Hartman Group, and the addendum that goes with it. (I obtained both electronically, with Board permission and the kindness of Scott Murdoch.) Please look carefully at the costs. And note in the contract addendum that the Board commits to the Hartman Group for work on the floors—18 floors in each tower, for a total of 36 floors. I see a reckless lavishness—I’m not here arguing aesthetics—in these costs, one that we can ill afford. Do we wish to continue in this lavish vein as we refurbish the floors? Can we? What are the risks?
Memo to Board.......
MEMO
TO: The Board of Directors, The Elizabeth Condominium
Legum and Norman Management
Mr. Jim Jones
Residents of the Elizabeth Condominium
FROM: Judy Gann, Co-Chair Refurbishment Committee
RE: Last Night’s Board Meeting
I wish to apologize to all for losing my temper last night at the Board Meeting. I regret my actions and assure you this public display will not occur in the future. While I take full responsibility for my actions, some of Mr. Jones’ misinformation just incensed me and hopefully, these facts can be addressed in this memo.
1. The contract with Hartman Design Group (HDG): This is a standard American Society of Interior Designers (ASID) contract. Ms. Hartman and her firm are certified by and members of ASID. The contract was presented to ECA, who turned it over to our attorney, Jason Fisher, for review, etc. Mr. Fisher reviewed and amended the contract. He then negotiated the terms with HDG’s attorney. When all negotiations were complete, the contract was returned to ECA for signature.
2. Ms. Hartman’s Hourly Fee: It should be noted that Ms. Hartman, throughout the duration of this contract, has utilized the services of her assistants for most of the work on this contract. Their hourly rate is obviously lower than hers. She has reserved her hours for final review of all phases of the project and has been diligent about billing as few hours as possible. The contract, contrary to Mr. Jones’ assessment, is within budget.
3. Eligible Designers: Mr. Jones’ statement that he found six designers, who could do this job, in a short period of time is unbelievable. In fact, our three-person committee, our advisory committee of five, and other interested residents took almost a year to find credible designers with the qualifications to refurbish an existing condominium with residents living in the facility while work is being done. Mr. Jones never indicated an interest in assisting in this search.
For those not familiar with interior designers, in fact, there are designers, who work only with private homes; designers, who do commercial projects such as hotels, etc.; and those, who work with condominiums/apartments. Of the latter, most work only on new, unoccupied buildings and many who work with smaller buildings. There are few with the expertise to work in a large condominium like The Elizabeth. There are even fewer with the expertise to work on a project with the residents in place. HDG is such a firm.
All the designers we interviewed were ASID accredited, and to a person, they said our budget of $1.25 million would not be enough to complete the lobby areas. In fact, Ms. Hartman’s first review agreed with this assessment.
4. Selected Designer: After interviewing over fifteen designers, the Committee had a short list of four designers, who were qualified to do our project. Of the four, one could not take on another project; one had never done a condominium of our size and a third, had done a project at the Carleton, which did not hold up and had to be redone for a large amount of money five years later. Ms. Hartman, at first, was reluctant to take on this project not because her firm was not capable of doing the job, but because she felt that the funding was very limiting. After much discussion, she agreed to work with ECA, and in fact, she and her associates have been cooperative and inventive in giving The Elizabeth the “biggest bang for the buck”.
5. The Petition: I would hope that individuals considering signing the circulating petition, read it very carefully. There are areas of concern within the petition, which warrant careful evaluation. In addition, at last night’s meeting, Mr. Jones said he planned to use the petitions in the future but did not disclose how he planned to use them. As a signer, one should be concerned about the use of his/her signature as Mr. Jones deems to use it.
Monday, December 20, 2010
Speech given at Board Meeting of 12/20/10 by Judy Gann #711
I am speaking tonight, hopefully not in my ”customary scolding tone” because I will miss the next two Board meetings.
· The idea of having petitions and letters sent to select members of the Elizabeth Condo runs counterintuitive to a democratically run condominium, which I have always felt that we were and are.
· I am appalled that members of our community would make statements about other residents that are, at best, debasing.
· It was my goal at the beginning of this project that we, The Elizabeth Condominium, would defy the odds other condos have faced and would complete the refurbishment of our home with all of us remaining friendly and caring of others. Unfortunately, a few mean spirited individuals have ensured that this is not happening.
· As to exaggerations of the cost of the refurbishment and other details of the work that was completed, I would note that this money had been set aside for over five years and in fact, has been in several recent five year plans.
· Those, who would blame this refurbishment for our current financial state are incorrect. This money was set by the Board (in fact it was a larger number originally and then was cut back to $1.25M) over four years ago. Perhaps these same individuals should look to the Boards who refused to raise condo fees for over 10 years. Perhaps this is the real reason for our current financial status.
· We are dealing with a 35 year old building with repairs that have become more necessary as the building ages.
· It is obvious to anyone understanding the current financial picture that we must continue with our refurbishment of the halls as well as replacement of the windows and sliding doors. If this requires increased condo fees, so be it.
· Our residents should understand that this is our home and while it is a jointly owned structure, anyone who has ever owned a single family home is well aware that roofs and eaves must be replaced, painting inside and outside must be maintained; the only difference is that we are all under one roof.
· As to the statement in a letter delivered by Sheila Bason to many individuals, but not all of us, the statement about doors to units was incorrect. What I had said was that because many residents had shaved the bottom of their doors to allow for carpeting, the integrity of the fire retardancy of the doors no longer exists per the Montgomery County Fire Marshall.
· Another erroneous statement was that the residents never had an opportunity to see how the lobby would be divided. In fact, immediately following the meeting with the Hartman Group, I met with several residents, including Mollie Frantz and Mr. Bason, who asked to see the plans. We spent time together going over the plans and discussing space issues. In addition, The Committee made itself available to meet with any resident wishing to see the plans.
· It has been stated that windows were blocking light in the new design. Not true. Only two windows were replaced with dry wall and that was to improve the heating/air conditioning of the vestibule and lobby.
In conclusion, I would hope that we can all embrace the changes that have been and will continue to be made to improve our home, The Elizabeth. Let us live in harmony and enjoy our new, updated surroundings.
Friday, December 17, 2010
Refurbishment: Memo to Board from Sheilah Bason
December 15, 2010
Memo to: President & Board of Directors, Elizabeth Condo Assn.
From : Sheilah Bason, Apt.104
Copies : Variously distributed
Re : Refurbishment
Webster’s dictionary defines “refurbish” as “to brighten or freshen up” - a concept that few would deny was overdue for The Elizabeth. Despite Judy Gann’s customary scolding tone (see her note of 11/26/10), most of us were not aware that in designer language “refurbishment” means a “much more expansive” (and therefore a much more expensive) undertaking.
Facts
1. Judith Barth has repeatedly said that she had kept Owners fully informed about the refurbishment project. I have attended almost all Board Meetings for years, and customarily take essentially verbatim notes. Judith’s “reports” consisted of ecstatic praise for the designer, assurances that The Elizabeth would look very elegant, and the promise of different areas for different activities. At no time were we Owners given concrete facts about the extent of the reconfiguration.
At the October 2009 Board Meeting Judith said she hoped to have a drawing ready for the next meeting. But not until March 2010 were Owners given a minimal presentation by the designer. Judith recently stated, with obvious annoyance, that this presen-tation had cost us dearly - this in the face of what by then I believe was $157,000 paid to the designer for her design. Personally, I would expect any designer worthy of the term to prepare for me a clear visual depiction of her proposal, especially if I were spending over a million dollars. I certainly would not have agreed to an extra fee, and the designer should not have imposed one. Did the Board have such a visual depiction and not share it with the Owners? Or did the Board go blindly into this whole escapade without a firm idea of what the result would look like?
We, the Owners, should have had a detailed illustration of what our lobby and other areas were about to become - the sort of sketch a qualified artist/designer can toss off in a moment - not just a display board, a rendering of the front desk, and a plan. This is unbelievably cavalier.
For example, a drawing would have illustrated that the customary view of the west terrace, with its sunshine, trees and flowers, was about to be lost. Perhaps the Board feared there would be objection to this loss? Or did they not themselves know? Flat plans do not make such outrage obvious to untrained eyes.
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2. I believe Alexandra Kielty to be a decent person of high integrity. But I take issue with her argument against Jim Jones’ claim that the ECA “faces a dire financial situation”. We are fast running out of funds in our Reserves. The recent Engineering Report submitted by Mr.Mendoza lists a frightening number of major repairs and replacements stretching into the future. That some of these projects are long-term, and that condo fees will replenish Reserves, does not negate our need for a great deal of money that we will not have. I agree with Jim: that’s pretty dire.
In fact the Board at its November Board Meeting discussed obtaining a loan. But Al Muller stated that we had some $480,000 extra in Operating funds. He also referred to our $1 million line of credit. These two references were doubtless meant to reassure the assembled masses.
Certainly we are allowed to transfer excess money from Operating Funds to Reserves, but Al knows full well (or certainly should know, as a long-standing Board member) that this particular “excess” in Operating Funds is insurance to cover approximately three months’ operating expenses in the event of an emergency. I believe this is established practice for condo associations, and it has been ECA’s practice for years. Clearly that money cannot be used twice, in two places for two purposes. Also, the million dollar line of credit, if used, becomes a loan, and this (or any other loan) costs interest. Not a painless solution.
The oft-stated reason for our lavish re-styling is to enhance the value of our homes. Needless to say, any amount of applied gloss will not disguise the fact, available to any would-be buyer, that we have spent down our Reserves and are paying off a (presumably inevitable) loan with attendant higher condo fees.
3. Alexandra states in her letter of 11/29/10 that “In every Board meeting, an update is provided on the overall financial status of ECA, as well as on all major project costs, including refurbishment.” The Owners at the November meeting received no financial statement at all. I second Jim Jones’ request (memo to Brd., 11/29/10) for full and detailed public disclosure of all costs associated with the refurbishment (as required by law).
4. Jim Santos was in the thick of the major reconstruction phase of the refurbishment, obviously fully involved and very very busy. Nonetheless he remained patient with and courteous to all Residents. On the other hand, those committee members who are at the center of the current controversy furiously accuse those who disagree with them of acting in a “divisive” manner, “causing disruption,” “fear mongering,” etc., etc. Calm down, ladies; you have had your way, you can afford to be gracious.
5. Judy Gann’s now twice-stated claim that a hole made in apartment doors by some Residents (to hang a wreath) destroyed the
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fireproofing of those doors defies common sense. The hole is minuscule, and the local fire station confirmed to me that such a hole could be plugged and anyway was insignificant. Nonetheless, at the October Board Meeting Judy made this a justification for replacing ALL the apartment doors. (She went on to say that we would have to have condo fee increases or an assessment to pay for everything. True.)
Questions
A. We have had a “three-person Refurbishment Committee and a four-person Advisory Committee” together with prior and present Board members all weighing in on this project. Did any one of them, ever, raise a question about the wisdom of such extravagant spending at this time? If not, why not?
B. Mr.Mendoza (understandably) questions the state of our pipes generally. In 2002 the Expansion Compensator on the 10th floor broke. (The building’s drawings, renowned for their inaccuracy, didn’t even show the expansion compensators, nobody knew they were there.) Eighteen floors of water in an 04 McQuay stack cascaded down and ended up in the lobby. Any failure in any vertical pipe would have a similar effect. When deciding to replace the horizontal pipes in the lobby area (a sensible move), did anyone give thought to the vertical pipes feeding these horizontals?
C. I understand that there is an addendum to the lobby contract that locks in Hartman as the designer for the tower floors. Is there anyone in our assembled volunteer/elected committees who is familiar with the idea of delaying the award of further work until the first phase is satisfactorily completed? (This is known as elementary business acumen.)
D. Various design features have resulted in less natural light in a number of locations. To counteract the resulting dimness, we now have electric lights by the dozen, in the ceiling, on the ceiling, on the walls and directed at the walls. I assume they are all proudly energy-efficient. Does anyone know how much electricity we are burning with our new blazing displays? (Mean- while we Owners are constantly chided to turn off lights/wash clothes in cold water/reduce heat/save electricity.)
Comments
There are those of us who do not swoon over this designer. I’m sure Judy Gann didn’t mean to be presumptuous when telling us, somewhat severely and rather frequently, that we (adults all) must not judge the cake until the icing is applied. For myself I make my own judgments based upon what I plainly see before me, to wit:
* The palette is unimaginative. The touches of matching
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wallpaper, probably intended as a subtle difference, are subtle to the point of non existence: they fade into the surrounding painted walls and make no statement whatever. The mailbox corridor is particularly monochrome. Up close, that particular wallpaper has some character, but from a few feet it is indistinguishable from other walls. The walls opposite elevators do gleam, ‘tis true, but they manage to be both lively and boring, with a repeat pattern rather than a more interesting, varied design.
* The dark carpet, perhaps chosen for its drama, shows every white speck, of which there are daily fresh supplies. In addition this color sucks light into it.
* The mid-carpet column, now brutally enlarged, also takes away light, and drastically interferes with an erstwhile pleasant view of the front driveway and flowers.
* Other (innumerable) dinky dividers between areas serve merely
to lower ceilings and reduce widths. Presumably they are to
condition Owners to the fact that they are leaving one area of activity and entering another, or leaving one part of a corridor and moving into the next. All of these totally unnecessary structures involved material-and-labor costs.
* The dry-now-wet bar in the ?games room? is a monstrosity that takes up a huge amount of space. To what purpose? And when will some bold designer abandon granite granite everywhere? Don’t they get that this (expensive) stuff is about to be so yester-decade?
* The west lobby ceiling, previously cleverly heightened by graceful curved circular spaces with modest chandeliers, now has a large, stark square containing a ludicrously huge circular light that hangs below ceiling level. I foresee bumped heads.
* In our new library area - astonishingly placed next to our new music area - some genius has elected to cover the books with doors (commonly referred to as locker doors). So we readers are denied the pleasure of looking at books. (Please, no feeble excuses about dust.) In addition, someone pointed out to me that the ceiling light, presumably planned to be centered over a library table, is so placed that the table (and its chairs) will prevent access to opening said doors. We will all have to apologize to chair sitters when we dare to reach for a book - that is if we can be heard over the deafening noise of the grand piano thundering away a few yards from us (although psychologically far distant because of the colossal dividing column).
We who are unhappy are not just being peevish. We see real flaws in design and we don’t like our home being changed so drastically without our input. Obviously style is a matter of
personal taste, and there would never have been consensus. But
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this refurbishment has involved drastic changes in layout, about
which there should have been debate. Still, the main issue is the reckless expenditure of funds that, with less construction, less lighting, less cabinetry, and less pretentiousness, could have been used for the infrastructure work we all know is vital.
As to this last, it is becoming a little tiresome to listen to snide remarks about past Boards having done nothing. As one who gave four years to serving (a fraction of the years given by others), I can attest that Board members did not simply sit around eating chocolates and drinking wine. Like most Boards we dealt with myriad everyday matters, many unexpected crises, endlessly ongoing work on pipes, etc. (Mr.Mendoza specifically stated that the building was well-maintained.) Under recent past Boards the roof was replaced, every single brick of the exterior was repointed, the garage floors were recoated, electronic payment of condo fees was established, automatic front doors installed, and many many other projects dealt with during, before and after my own time on the Board. A particularly horrifying near-disaster occurred when the entire sewage system was, without warning, on the point of giving out. Then President Pam Dillon and faithful plumber Mr.Heath charged in to save us all from a pretty unpleasant prospect. Do those who carp so constantly know of all this?
Finally, I know a number of people have contributed many hours on this long, long refurbishment project, and that they have numerous supporters. However, I suspect that a significant percentage of Owners do not applaud the results and would agree with my comments. But the views expressed in this memo are my own.
Thursday, December 9, 2010
False Alarms
After this morning's miscall on when the Fire Marshall would show up to test our fire alarm, we all have to ask how many times in the last year have we had a meaningful sounding of these tortuously loud fire alarms?
The next time that alarm sounds, how many people will immediately respond as if there is an actual fire threat?
I don't know about the board but I have gotten myself industrial strength ear protection that blocks out most of the noise and I happen to live on the third floor and have a fire ladder that can be used on my balcony. What about those who live on higher floors?
Part of the solution is to substantially fine contractors who set off the alarm and then ban them from the building if they do it a second time. They have insurance for these kind of mishaps. The other thing is that we need to plan larger windows for irresponsible/overtaxed public servants. After all this was a scheduled appointment. These are practical solutions to very upsetting and potentially dangerous mishaps we have been experiencing here at the Elizabeth.
I expect to hear that action will be taken on this matter without delay.
Wednesday, December 1, 2010
Jim Jones response to Alexandra Kielty's letter to owners of Nov. 29, 2010
Ms. Kielty (on behalf of the Board) calls the petition "an attack on the integrity of the Board of Directors." Rather, I would call it a challenge to the Board's judgement and its crass cronyism.
Despite Ms. Kielty's defensive efforts to portray the Board as transparent and acting on the best interest of the community, the reality hints otherwise. In brief, I would note the following:
- The Board should post in a public place the contract it has with The Hartman Group. In addition, the Board should post a breakdown of all incurred costs of the refurbishment done to date. This breakdown should be detailed, and should include the following in user-friendly format:
- The contract between The Elizabeth and Hartman Group, with addendums.
- The cost of each item purchased or installed under the contract, including artwork and furniture. The cost of artwork and furniture should be detailed by piece.
- The fee paid to Hartman Group for their design and refurbishment work.
- Any fees paid to the management firm Legum and Norman for transacting something like $1.3 million in the context of the refurbishment.
As owners, we have a right to know what we're buying and its cost. Moreover, the Maryland Condominium Act requires that owners have access to this information [Section 11-116, c. (ii)].
- Ms. Kielty further refers to a three-person Refurbishment Committee and a four-person Advisory Committee, all appointed under the tenure of past Board president Woody Cunningham. A major thrust of the present petition argues for new blood. Ms. Kielty and the current Board continued with the same small coterie as always rather than try to bring in new blood and new ideas, notwithstanding the concerns of many owners. The petition thus asks that the Refurbishment Commnittee be increased to seven persons, at least three of which should include persons signing the circulating petition. Ms. Kielty's letter fails to address this key issue.
President Kielty's highly defensive rebuttal is short on relevant specifics and in no way vitiates the essence of the circulating petition, which remains available to all who wish to sign. You can call me, Jim Jones, at (301) 657-1604, or e-mail me at jonesjcz@prodigy.net, for a copy of the petition. Or you can drop a note in my box (unit #307) at the reception desk.
ECA Board Response to Jim Jones Petition
Dear Owners/Residents:
A petition is currently being circulated within the Elizabeth that contains a number of erroneous statements to which, as President of the Board, I feel compelled to respond. The petition opens by stating that the Elizabeth Condominium Association (ECA) “faces a dire financial situation". This statement is not only a complete mischaracterization of the Association’s financial position, but also an attack on the integrity of the Board of Directors in fulfilling its fiduciary responsibility.
In every Board meeting, an update is provided on the overall financial status of ECA, as well as on all major project costs, including refurbishment. The petition erroneously states that “…. an additional large sum will …be required for furniture and artwork” in addition to estimated refurbishment costs of $1.3 million. Let me clarify again that the estimated total of $1.3 million is inclusive of furniture, fixtures and artwork, and no additional costs are anticipated. Further, total costs include a number of change orders for structural enhancements (e.g., new windows and doors throughout the lobby area, and a new air handling unit for the party room) that are part of the necessary rehabilitation of our aging structure and considered advisable to replace while construction was underway.
Regarding the refurbishment process referenced in the petition, residents should not forget that a three-person Refurbishment Committee and a four-person Advisory Committee were appointed by then President, Woody Cunningham. In addition, all current Board Directors are part of the refurbishment decision-making process. No major decisions have been or will be made without input from all of these individuals. The established practice of holding meetings and briefings throughout each stage of the refurbishment and this practice will continue.
The petition also implies that the Board is not giving adequate attention and priority to critical infrastructure work. Quite the contrary, the Board recognizes that the Elizabeth is over 35 years of age and has many infrastructure and mechanical issues. In 2008, for the first time in memory, your Board hired an independent firm, Reserve Advisors, to review replacement costs for various components of common elements and advise us on a recommended amount of reserve funds needed for both short and long-term projects. As a result of their recommendations, we raised condo fees to meet the recommended funding requirement of $712,500, which was included in the 2010 budget. The Board then went one step further by hiring Mendoza, Ribas, Farinas & Associates to analyze the current condition of equipment slated for replacement in the next five years.
The replacement of the emergency generator was undertaken by the Board and is an example of a substantial contribution to the revitalization of the infrastructure which increases the safety of our residents. The refurbishment of the lobby level of the Elizabeth is another important visible step forward as we go about updating our homes, our most significant asset, and the foundation of our day-to-day living. Nevertheless, though the financial condition of the Association is strong, there will be difficult decisions in the months and years ahead to address additional major replacement needs. Specifically, these include the replacement of windows and balcony doors, heat and air handlers (McQuay units), and refurbishment of East and West tower hallways.
All discussions of ECA business are held in open meetings and the Board will continue its practice of transparency with regard to the budgeting, planning, and prioritizing of “reserve projects”. As you know, the Five Year Plan is the primary planning tool for all reserve funded projects and incorporates all the various needs identified in the Reserve Study, the Mendoza Report, and the Energy Audit. Currently, your Board is working with Management to obtain specific cost estimates of major future projects in time for a January 2011 working session of the Board that will be open to all residents. That open meeting will enable us to review again the Five Year Plan and determine/update the order, priorities, and funding of specific projects.
It is a given that not everyone will agree with every decision of the Board. The Board itself is not always unanimous in its decisions. This is to be expected in a diverse and interesting community such as the Elizabeth. Nevertheless, because the Board is a body elected by ECA members, it behooves Board members to listen to a variety of points of view before making difficult decisions that involve significant expenditures, and to do so while showing respect for those who may disagree.
If you have any concerns or questions regarding the issues raised in the petition, please do not hesitate to contact me. You may also contact the Board by registering and sending an e-mail on the new Elizabeth website at: www.elizabethcondo.com.
Sincerely,
Alexandra Kielty
President of the Elizabeth Condominium Association
Monday, November 29, 2010
Response to Jim Jones' Petition
To begin with, the committee was never the Redecorating Committee; in fact, it has always been the Refurbishing Committee, which was put into place by our last President, Woody Cunningham. Refurbishing is not redecorating but much more expansive. One familiar with interior design would know the difference.
From day one, there have been individuals (including a Board member) who have resented the fact that they were not selected for this Committee; in fact, those individuals have consistently put road blocks before the Committee. On the other hand, this Board Member was invited to meetings with the design firm and informed other Committee members and design firm members that he was pleased with the items selected. He also noted that he would expect expenditures to do above the budget; they had in the last renovation and "even the Government goes over budget".
As to the letters received by Mr. Jones and friends, it is my understanding that these letters were not available at the meeting. In fact, it is my understanding that when asked to produce the letters or names of those writing them, Mr. Jones could do neither.
With regard to the costs of refurbishing the Lobby level, those trying to distort the facts have said that the cost of furnishings and art would be in addition to the $1.25 Million originally budgeted for the project. This is not true. The cost of furnishings and art are, in fact, part of the original budget.
Any additional costs incurred were the result of 35 years of wear and tear and the lack of improvements by previous management and Boards. I would note that we should be very grateful to Legum & Norman, and Scott and Jim specifically, for their assistance and expertise in the areas of store front window replacement, pipe replacement and other areas that had deteriorated over the years.
I would note that on the positive side, we (the Committee) have received many letters and oral comments that are positive in their commendation of the work already completed. Many of these individuals have also encouraged the Committee to go forward with the hallways so that the Elizabeth Condominium reflects its place within the Friendship Heights Community. Our committee members, who are on the Board, can and will share those letters with those wishing to see them.
Several real estate agents have walked through the renovated lobby areas and have had only positive comments. We have heard from many of them that our building is now the most attractive in the Friendship Heights community. They have mentioned that the value of our units has increased as a result of this work and completion of the hallways can only increase our values more.
Unfortunately, many residents do not attend Board meetings and are not aware of the breadth of work done to complete the lobby level.
A number of these individuals have been frightened by those, who denigrate the work performed thus far and the future work, voted upon by the Board, and required to be completed to ensure the value of our properties.
It is truly unfortunate that we have residents who will polarize our residents and distort the true facts to get their own way and not work as a community.
As to the current work, it is important that residents wait until the lobby level is completed with furnishings and art work before deciding whether they like it or not. As I have said before, it is like a cake....unfrosted, it is not attractive but the frosting completes the picture....So it will be with the furnishings and art work.
As to the hallways, it would be my hope (and not necessarily that of the rest of the Committee) that the design firm will produce two recommended scenarios for the hallways. A public meeting would then be held, and residents would have an opportunity to vote on which the resident prefers. The decision would, thus, be a community decision.
Since I am not on the Board, I am not privy to all the financial ramifications being considered. However, I do know that The Elizabeth has the lowest condo fees of any of the buildings within Friendship Heights and, in fact, is the only one never to have had an assessment. (One cannot count the $16 I understand was assessed for the mailboxes several years ago).
We are now feeling the pain of not raising condo fees each year; unfortunately, we cannot "cry over spilled milk" but must face up to the fact that our building is 35 years old and needs a great deal of work done to bring it up to acceptable standards.
For those who have lived in private homes, you know that roofs must be replaced, plumbing and electricity must be updated and other work must be performed. A condominium is no different. Most of us have a great deal of money invested in our homes and want them kept up-to-date and in good shape.
I look forward to the completion of the total refurbishment of The Elizabeth so we may all benefit from living in a beautiful, updated and first class residence.
Judy Gann
Friday, November 26, 2010
Refurbishment Issues - Response to Jim Jones
The truth is that many years ago the ECA Board set aside a budget for the refurbishment project, and this budget includes all furniture and artwork, and the Hartman Design Group has stayed within that limit. This budgeted limit did not include unanticipated construction costs, such as correction of leaking windows and pipes, which needed to be addressed regardless of the renovation. In other words, all of the structural changes, the furniture, furnishings, artwork, etc, are coming out of the budgeted amount. For Mr. Jones to say otherwise – or to lead others to believe otherwise – is nothing more than fear-mongering of the worst kind.
2. Mr. Jones asks that the current “Decorating Committee” be increased from its current composition of three members to, “…to at least seven, and that the individuals added to the committee consist of at least three Association members who have signed this petition.” The committee of three has done an outstanding job of marshalling this project through to (almost) completion. And, just as important, is the fact that all of the other designers with whom the Board spoke, and there were many, said the job as described in the statement of work could not be done for the budgeted amount. It is to the credit of the Hartman Group and this committee that the job was done for the budgeted amount…and in fact, that they could give the Elizabeth so much more than was originally envisioned for the same budgeted amount because the Hartman Design Group
• Took advantage of economies of scale and used its greater purchasing power to get us the best products at the lowest cost;
• Due to its exceptional design and technical expertise was able to give us high quality products at a lower cost;
• Worked hard to bid out work out to many vendors to get us the lowest possible cost; and
• Took advantage of the highly competitive marketplace in the current lagging economy.
To make any changes to the composition of the committee at this stage is not only unwarranted, it is foolish!
3. I think it is important to point out that the last time we renovated, more than 20 years ago, as I recall, we spent more than $2M on the renovation. And, as I recall, there were huge cost overruns. In fact, I have been told that the cost overruns were approximately $200,000!
4. Mr. Jones also states, “…the Board's enthusiasm for the Hartman design firm is not widely enough shared by Association members.” Clearly, he and I speak to different people. Most I meet and speak with every day are extremely enthusiastic about the work done by the Hartman Design Group, and in fact, they all ask the same question: When will the Hartman Design Group begin work on the residential corridors? They cannot wait for work to begin on their floors. One of the reasons that the committee has gone forward to Hartman for a design for the corridors is, once again, to take maximum advantage of the competitive marketplace in the still lagging economy. Based on the number of people I meet who are supportive of continuing the renovation project to all residential floors, I must conclude that the Board’s enthusiasm for the Hartman design firm is widely shared by Association members.
5. Mr. Jones concludes that “….condominium fees will have to be raised substantially yet again, or a crippling assessment will have to be paid by Association members in the difficult financial conditions anticipated for the immediate future.” Mr. Jones unfortunately overlooks the fact that for many years our condo fees were not raised at all, and for many years they were raised only minimally, while our neighboring condos continued to manage effectively, raising condo fees appropriately and adequately funding their reserves. The result is that the other buildings have kept their infrastructure (and interior design) up-to-date, while ours has been neglected. If Mr. Jones is arguing against raising our condo fees, he is, in fact, urging the same irresponsible financial management that got us into this jam in the first place!
6. At the November Board meeting, I am told that Mr. Jones referred to “we” when speaking about his petition, and that he repeatedly refused to reveal who “we” were. I find this lack of transparency to be odd to say the least. Some have speculated that Mr. Jones is the “we” and hoping to get support for his own petition by leading others to believe that he represents a large group.
We are a building of 353 units. It would be strange, indeed, if everyone were to agree on everything. However, what I find particularly alarming is that that people here are not able to disagree respectfully or professionally. They do so in a divisive fashion – by whipping up the uninformed with rumor and innuendo, employing misrepresentations, misstatements and fear-mongering, and circulating petitions.
We have a Board, elected to properly manage our funds and protect and enhance our property values. I feel they are doing a fine job of this. If there are those among us who wish to help, they can make their views known by writing to the Board or speaking out at meetings. If anyone wishes to complain, he/she should at least have their facts right! In any case, if owners feel that any Board member has failed to properly carry out their duties, he/she can vote his/her mind at the upcoming election. Causing disruption, spreading misrepresentation, fear-mongering, or otherwise engaging in divisive actions is not helpful and diminishes the worth of every owners’ property.
If Jim Jones is alarmed, - so am I. I am alarmed at the tactics and strategy used by neighbors who wish to disagree.
Saturday, November 20, 2010
Refurbishment Issues Raised by Jim Jones
Beyond the more than $1.3 million already spent on "refurbishing" and making partial structural changes in the lobby, an additional large sum will apparently be required for furniture and artwork. In addition, the recent engineering evaluation report (Mendoza Report) introduced in the open meeting of the Board on October 18 and available for study on the Elizabeth website, estimates that more than $900,000-exclusive of labor-is required to replace all equipment required to ensure the health and safety of residents. The report advises that about half of this amount should be invested in the immediate term to replace equipment. The total amount required for essential maintenance and completion of the lobby appurtenances does not include other measures proposed at the meeting: insulation of windows, other vital maintenance suggested by the engineering consultant, any work on unit doors, or, indeed, any other enhancements of interior appearance wished for by the Decorating Committee. Clearly, when the costs of necessary infrastructure work are added to the cost of additional decoration, condominium fees will have to be raised substantially yet again, or a crippling assessment will have to be paid by Association members in the difficult financial conditions anticipated for the near future. Therefore,
1. We urge strongly that all future work of decorating, including any work to be done on floors one through eighteen, be carefully and knowledgeably coordinated for economic viability with the costly and far more necessary work required to maintain the building's infrastructure. Fully detailed information about the projected cost and plan for payment of any undertaking that affects the appearance or the structural integrity of the building should be provided to all Association members well in advance of the signing of any future contracts, not only by means of oral presentation by Board members in open meetings, but also in hard copy as well as electronic text.
2. Although the Board's enthusiasm for the Hartman design firm is not widely enough shared by Association members, the Board has already signed an agreement with that company to provide the design for floors one through eighteen. In consideration of the high cost of the work already done on the lobby and the very great need for structural maintenance, we urge that no work on the upper floors be undertaken until a plan that coordinates the expense of all work on necessary infrastructure repair and decoration is completed and shared with Association members for their input.
3. We ask that the number of those on the Decorating Co0mmittee be increased from the current three members reported by the committee chair in the public meeting of the Board on October 18, to at least seven, and that the individuals added to the committee consist of at least three Association members who have signed this petition. The responsibilities of the expanded Decorating Committee should include monitoring cost/work to stay within a tight budget and ensuring that Association members are kept informed in a timely way that allows them to make a precise analysis of details and costs that will enable them to present their reactions appropriately to the Board.
Thursday, November 18, 2010
Summary of November 15, 2010 Elizabeth Condo Board Meeting
Meeting was held in west lobby of the Elizabeth.
The major thrust of this meeting was concern over money.
Items include:
Board approved $2225 so that Ruppert Landscaping can create a master plan for the ECA landscaping. This money will be applied to installation and maintenance after $10,000 is spent with them.
Red flag waved over what money remains in the ECA reserve fund (about $400,000) and working capital fund ($485,000).
Generator project, which has suffered a cost overrun of $90,000, is expected to be completed after Thanksgiving.
Renovation project suffered a cost overrun of $120,000 because of window replacement in the West Lobby. This was not an expected expenditure but the completion of the West Lobby made no sense if the leaking windows were not replaced since it would ruin the new carpeting.
The Board approved $5003 to upgrade our package tracking software, which has been running on a version that was not ever fully operative since the Association never bought a bona fide version of the software.
The new business center of the Elizabeth will offer a copier, computer with printer, and a fax machine for use by residents. Most of this equipment has been donated.
Because of one unit owner who has failed to pay condo fees for more than one month, delinquencies are up and there is not relief in sight.
Discussion held regarding raising the rent of the Elizabeth-owned apartment. Apparently the rent has not been raised in the last couple of years. ECA condo lawyer needs to weigh in on this.
Discussion about liability of allowing un-supervised children in the lobby areas.
Discussion about whether the party room should be rented or used free of charge like the pool and exercise rooms.
Jim Jones presented a call to sign a petition that would put a temporary stop to spending for the renovation and various maintenance projects until a larger committee could be put in place that would represent a wider segment of ECA members. While he said the petition represented a group of people, he would not say who his petition-writing team was.
Window washing has been postponed until the spring.
October 2010 Minutes of ECA Board Meeting
4601 North Park Avenue
Chevy Chase, MD 20815
Minutes of Board of Directors Meeting October 18, 2010
Board Present:
Alexandria Kielty .........................President
Dr. Alfred Muller .........................Vice President
Monique Fridell ...........................Treasurer
Molly Frantz ...............................Assistant Treasurer
Charles Bressler ...........................Director
Judith Barth ................................Director
Seth Levine .................................Secretary
Others Present:
Scott Murdoch ...............Community Manager, Legum & Norman
James M. Santos ...........ECA General Manager
Jana Bowcut .................Recording Secretary, On the Record
Walter Mendoza, PE ......Mendoza, Ribas, Farinas and Associates
Call to Order: Ms. Kielty called the meeting to order at 7:42 p.m.
Ms. Kielty called the meeting to order at 7:42 p.m.
Ms. Kielty introduced Walter Mendoza, a mechanical engineer and founder of Mendoza, Ribas, Farinas and Associates to discuss the firm’s report which the Board commissioned to analyze in greater detail the general recommendations of the 2009 Reserve Study, with particular focus on near term structural component replacement and energy conservation measures.
Mr. Mendoza provided an overview of the report, which covers the following:
1) A review of the Reserve Study.
2) A field inspection of building equipment to determine which equipment should be replaced between now and 2015.
3) Recommendations for energy savings and environmental impact.
4) A prioritization of the repairs with cost estimates of replacement of each piece of equipment (page 35).
5) A recommendation of the repairs and the sequence in which they should be conducted.
6) A review of the facilities maintenance program currently in place.
Mr. Mendoza summarized information from the report regarding the condition of building equipment and areas that will need attention over time. Many tasks will need additional professional engineering consultation before exact replacement costs can be determined.
Mr. Mendoza recommended beginning a program to replace the windows as the current ones are not energy efficient. Dr. Muller inquired how the replacement would be done in phases in a cost effective manner. Mr. Mendoza recommended starting with the windows that would have the greatest return in energy savings, such as the ones on the west/northwest part of the building.
Ms. Fridell reminded the audience that the Board held a public workshop on August 24, 2010 to discuss the Mendoza Report and asked Mr. Mendoza to repeat for the benefit of this audience the emphasis the Report placed on the considerable near-term energy savings to be reaped by replacing pumps in the building’s infrastructure. Mr. Mendoza explained that ECA’s existing pumps run 24-hours-a-day, regardless of whether water is running through them or not, which consumes a lot of energy. There is new technology available where pumps can be controlled to reduce the horsepower when water demand is low, resulting in immediate energy and cost savings.
A resident inquired how the universal McQuay fan-coil unit replacement could be conducted. Mr. Mendoza stated that the project could be executed one tier at a time, starting at the top of the building and working down, or vice versa. He cannot develop an estimate for this work until the condition of the piping can be determined. Another resident asked if humidifiers could be added in units. Mr. Mendoza stated that they could, but they are prone to breaking, so they would have to be of good quality and therefore expensive. However, Mr. Mendoza added that once the windows are replaced, the interior air will be much more comfortable due to less air and temperature transfer between outside and inside conditions due to non-efficient single-pane windows currently in place.
A resident asked if the Mendoza Report will be available in the Management Office or on the website, to which Mr. Santos responded that it is already available in the Office.
Ms. Kielty thanked Mr. Mendoza and stated that the Association will continue to work with Mendoza Rebas in moving forward on a number of projects recommended by the firm.
Approval of Minutes:
MOTION Dr. Muller moved, Mr. Bressler seconded, to approve the September 20, 2010 regular meeting minutes as amended. The motion passed unanimously.
President’s Report: No report was given.
Treasurer’s Report: Ms. Fridell stated that Deleon & Stang (D&S) is preparing draft audited FY 2010 financial statements. The audit has been going smoothly, although D&S has identified some booking errors along the lines of those Ms. Fridell and Mr. Murdoch have been working each month to correct. D&S may choose to address this in its FY 2010 Management Letter to the Board.
Old Business:
Lobby renovation: Mr. Santos provided the following updates regarding the renovation:
• The final stages of detailing and touch-up painting are being done in the West Lobby. A walk-through with the designer and a meeting with the architect were held to discuss areas that need to be addressed.
• The tile floor in front of the front desk is not yet completed but is expected to be done within the next ten business days.
• All of the glass doors were delivered and installed, but did not meet the approved shop drawing specifications. This will be corrected at no cost to the Association, and the metal will not be cleaned and sealed until the changes are made. Different hardware with longer handles will be installed.
• The power door-opener controller is to be replaced on the East lobby wing door.
• Installation of the audio/visual equipment is about 99 percent complete. Verizon has been working to ensure everything is working correctly. There will be Fios WiFi capability for the business center.
• The FOB door access control program and additional security cameras are progressing toward completion.
• Lobby and Party Room furniture will not be delivered for several more months, as explained at the September 2010 Board Meeting.
Emergency Generator: Mr. Murdoch reported that approval for the amended air flow redesign was obtained from Montgomery County last week. The contractors have updated their bid information and the new cost estimate is $520,000, versus the original cost estimate $425,000. Installation should be completed within the next three weeks. Ms. Frantz asked how much this exceeds the budget for this item, to which Mr. Murdoch responded $50,000. Mr. Murdoch will provide the Board with a more detailed description of the contract change orders.
Website: Mr. Murdoch stated that all of the current resident data has been uploaded into the website. Mr. Levine stated that problems with logging on have been resolved, but if anyone is still having difficulty, they should contact him at “sgl@greatoaktitle.com”. The Mendoza Report has already been uploaded and can be found under “Resources” and then “Condo Documents.” More features will be available on-line in the next few weeks.
Cost Estimates: Ms. Frantz asked if there were any updates on cost estimates for the balconies, doors, and fan coil McQuay units. Mr. Santos stated that he is working on this due diligence on an on-going basis and is preparing a master plan for all of the HVAC needs in the building, which would include all pumps, horizontal piping and fan coil McQuay units. He has obtained some cost estimates and is preparing Scopes of Work in order to be able to issue Requests For Proposals within a few months.
In the meantime, the Board has approved the installation/performance testing of a sample of a new, energy-efficient window in the Management Office.
Employee Group Health Insurance Renewal: Mr. Murdoch stated that the renewal was received from Kelly Associates showing a surprising less than two percent reduction in premiums with no changes to current benefit levels.
MOTION Dr. Muller moved, Ms. Frantz seconded, to approve the renewal of the employee group health insurance plan with Blue Cross Blue Shield at a cost of $6,833 per month. The motion passed unanimously.
New Business:
Landscape Committee Recommendation: Committee Chairman, Jim Rich, reported that they had interviewed four landscape companies and had developed a comprehensive landscaping plan with three components: a master plan, implementation phase, and maintenance contract. The committee has identified Ruppert Landscape to create the master plan, but may not recommend using the same firm for implementation of the master plan. This vendor has done other work in the neighborhood and would charge $2,250 to develop the master plan.
Ms. Fridell stated that while she was pleased with the Committee’s due diligence and had no problem with its recommendation, she was concerned that only the Ruppert Landscape bid was provided in the Board package, and that no competitive information on other bids had been presented to the Board for its vote on the contract. Mr. Rich clarified that three bids had been obtained from Ruppert, Lasting Impressions and Merrifield, and the Committee will provide that information to the Board. Ms. Fridell reminded Board members and the audience that when the Board votes on contracts, there needs to be documentation supporting the fact that research was done on multiple vendors and that a competitive price/value proposition was selected.
Dr. Muller recommended that the Board vote on the landscaping design contract at the November Board Meeting when documented bid comparison could be presented. Mr. Santos will assist the Committee in preparing the proposal analysis and cost comparison.
Corridor Renovation Project Management: Ms. Barth stated that the Hartman Design Group and the construction general contractor, HBW Group, completed an extensive walk-through and suggested that the varying configurations of ECA’s tower hallways will be a challenge due to multiple short hallways and wall angles. The planning process is expected to be completed by February 2011, and the entire renovation process may take a full year because of the inability to seal off areas in an occupied building in order to install carpet, millwork or wall cover without interruption from pedestrian traffic. The general contractor proposes to work on three floors at a time, and could even alternate between floors in the East and West towers. Cost estimates have not been obtained yet, but they will be broken down into options so that the Board can choose the parts that are feasible and within budget.
Ms. Frantz inquired about opportunities for residents to participate in the renovation planning. Ms. Barth responded that planning is still in early stages. Ms. Kielty stated that there is a great deal of opportunity for input via the Renovation Committee and its advisory committee, and that residents may certainly express their opinions to Committee and/or Board members at any time during the process. Ms. Frantz stressed that formal opportunities for resident input need to be built into the beginning of the process rather than left to an informal, ad hoc basis. Ms. Barth reminded Board members and the audience that on March 9, 2010, Hartman Design Group made a public presentation of proposed design finishes and the committee received no negative feedback at that time. Dr. Muller suggested having one or more public meetings where residents can comment on hallway renovation design proposals, and then the Committee could convey these observations to Hartman Design Group.
Members of the Renovation Committee are: Judy Gann, Judi Barth, and Alexandra Kielty.
Members of the Advisory Committee are: Joan Rosenbach, Gerald Feldman, Barbara Smith, and Sharon Bobb.
Committee Reports:
Energy Conservation Committee: Chairwoman Joan Rosenbach reported the committee met on September 23, 2010. One item discussed was holding another Compact Fluorescent Lamp sale. The committee will work with Mr. Santos to obtain the best items and prices. Mrs. Rosenbach reminded the audience that the U.S. Department of Energy is offering rebates on purchases of Energy Star-rated appliances. Rebates are also available to residents through PEPCO. A flyer has been prepared with information on how to contact PEPCO and will be distributed in residents’ mailboxes.
Some residents have expressed concern about toilets leaking and causing damage or wasting water. With the help of Mr. Santos, the committee is researching water efficient models and expects to share options with residents for general information purposes. She reiterated that many McQuay fan coil units in the building are in need of repair/replacement. The Committee would like the Board to clarify whose responsibility McQuay unit replacement would be – individual owners or the Association. Ms. Frantz stated that the Board has asked Lerch Early, ECA’s external counsel, to provide a formal opinion on this based on a reading of ECA’s By-laws.
The Energy Committee consulted with the electrician from PowerServices about installing motion-sensitive lighting in various common areas such as the mailbox hallway, public restrooms and the Party Room. A resident stated that in her opinion, the bright lighting near the elevators was excessively wasteful from an energy perspective, and queried whether it was necessary. Once the contractors leave, the lights can be dimmed ; the Committee will inquire if this can be done immediately.
Mrs. Rosenbach also encouraged interested residents to consider joining the Energy Committee.
Floor Representative Committee: Co-Chairwoman Stephanie Olshan reported the committee met on October 8, 2010, with Mr. Santos to discuss the historical roles of floor representatives and to define their future roles. They also discussed the need to re-activate the move-in notification process with Management. The committee is developing a questionnaire for floor representatives to complete to measure the representatives desired level of participation in the Committee. Another meeting will be scheduled in the near future and the committee will report to the Board on a quarterly basis.
Ms. Kielty announced to residents that Wanda Powell, the new Assistant Manager, will begin working at ECA on November 1, 2010.
Contracts:
Ms. Fridell repeated to Management the Board’s previous requests that any/all contracts presented to the Board for a vote be included specifically on the Board Meeting Agenda.
MOTION Dr. Muller moved, Ms. Barth seconded, to approve the Densel Company to perform the annual cleaning and analysis of the boilers for $7,592.00. The motion passed unanimously.
Mr. Santos proposed that the Board consider paying an additional fee to expedite receipt of Board Meeting minutes from the minute-taking firm, On the Record. Currently, the contract stipulates that the minutes will be received within ten business days. After discussion, Board members asked Mr. Santos to verify the cost of a guaranteed five-day return with On the Record.
MOTION Ms. Frantz moved, Ms. Fridell seconded, to approve expediting receipt of meeting minutes within five business days, once Mr. Santos reaches an agreement with On the Record. This would be expected to cost below the $30 fee for return of draft minutes within three to nine business days. The motion passed unanimously.
Comments from Floor:
On behalf of the owner of unit 309, the tenants, presented an issue to the Board regarding cigarette smoke/odors seeping into their unit. Despite having insulation and air filters replaced, the problem is unresolved. Both Mr. Santos and ECA Engineers have inspected the unit and have tried to identify nearby residents who may be smoking. The owner is committed to resolving the problem. Dr. Muller proposed consulting legal counsel about what actions ECA can take to protect the health of affected parties while respecting the legal right of owners to smoke inside their own apartments. .
A resident expressed her negative opinion about the appearance of the new floor coverings in the elevators. Ms. Kielty stated that Renovation Committee members and many residents agree, and are considering options for improvement/change. A resident inquired about the proposal to install a piano in the West lobby. Ms. Kielty responded that no decision has been taken. The owner of unit 215 expressed at length her concerns about the quality of the elevator floor tile, common area lighting, new glass doors and the carpet selection in the party room.
A resident reported a smell of urine outside the door of the first floor exit to the East side mezzanine level. She expressed concern about future damage this could do to new hallway carpeting and suggested frequent washing of this area. Dog owners should be reminded not to allow their dogs to urinate on common area premises.
A resident expressed concern about a recent fire alarm, which was ultimately proven to be false, but which required him and other residents to walk down 14 flights of stairs. He asked if there was a mechanism by which residents could be notified immediately that the alarm is false before they begin evacuating the building via the stairs. Mr. Santos stated that such an announcement might not be heard over the sound of the alarm and that if residents were already in the stairwells, they definitely would not hear such an announcement.
A resident flagged a corner where two walls meet in the West lobby hallway that is already being repeatedly damaged and then repaired.
A resident asked why the Association cannot purchase more microphones for the Board Meetings. Mr. Santos responded that audio/video enhancements will include overhead speakers and wireless microphones; he will ensure that there are plenty of microphones for everyone.
A resident expressed his opinion that white baseboards in some areas of the lobby will easily show scuff marks.
Mr. Bressler asked if more lighting and artwork would be added on the East lobby. Ms. Barth responded that some additional lighting may be installed to showcase art. However, she explained that the corridors on East lobby are relatively narrow and art could be damaged by passing luggage carts. Dr. Muller commented that he had asked Hartman Design Group to prepare a set of art samples that could be considered “non-controversial” for presentation to the Renovation Committee. Ms. Barth stated that she intends to invite the Board to view the art samples.
Ms. Kielty reminded residents that Hartman Design Group is an award winning firm and that its cost-conscious design and extensive contractor relationships have enabled ECA to accomplish a more extensive renovation – including Party Room and public restrooms -- than the Board initially had estimated. Dr. Muller added that his experience with Hartman Design Group is that principals always react positively to suggestions. Mr. Bressler complimented the work done on the Party Room.
Residents complimented Mr. Santos on his excellent performance and his responsiveness in emergencies.
A resident inquired about the status of renovation plans for the exercise room. Ms. Kielty responded that approximately $17,947 was approved by the Board as part of the 5-year reserve expenditure plan for FY 2008, for purchase of exercise equipment and that this expense is included in the current Five Year Plan . Robin Schattman, Jim Jones, Ms. Kielty and Ms. Fridell are serving on the exercise facility committee, which previously identified equipment from Heartline [vendor] to purchase; however, Ms. Fridell explained that these purchases were postponed because the Exercise Committee wanted to determine how much space would be available in the Exercise Room if it were renovated, and whether that could be done on a cost-effective basis. The Board approved $2,600 to be paid to Hartman Design Group for a preliminary design survey of the Exercise Room. Hartman delivered these designs in April 2010; however, no renovation action has been taken to date due to the projected expense and the fact that not much additional space could be gained from a redesign due to placement of mechanical equipment Ms. Kielty noted that additional equipment could still be purchased without any renovation and that the Exercise Committee could make such recommendations. Associa, L&N’s parent company, receives a 40 percent discount off the price of Heartline equipment , which might enable to purchase more/better equipment with the $17,947 budgeted amount.
A resident observed that the exercise room needs an exit sign. Mr. Santos will follow up.
Adjournment
The President adjourned the meeting at 10:32 p.m.
The initial draft of the minutes, upon which these minutes are based, was prepared by Jana Bowcut of On the Record.
Respectfully submitted,
_____________________________________
Charles Bressler, Board Secretary