Thursday, April 23, 2020

Summary of ECA Board Meeting April 22, 2020



Board Present: Lyle Schwartz (president), Zlatan Beca, Makarand (Mak) Dehejia, Francine Klein, Christopher Wemple, Jimmy Whalen

Board Absent: Elisa Siegel

Others Present: General Manager MaryAnn Hall, Jeremy Tucker (ECA Legal Counsel, Lerch Early & Brewer)

This meeting held on the Zoom Platform, using Lyle Schwartz’s personal subscription.  Given the anxiety around whether uninvited parties might appear to disrupt the meeting (known as Zoom bombing), the meeting ran smoothly without incident. It was, however, annoying that the link to this meeting was not sent to Association members in an email message. Instead, the link, which is a long combination of letters and numbers, was displayed in the elevators and then hidden under an erroneous date on BuildingLink. Finally late in the afternoon, I learned what the link was and sent it around to those who subscribe to this blog. Just over 30 people participated in the meeting. Needless to say it did not make it easy for people to participate.

If Zoom is to be used in the future, the Elizabeth should buy into the service and someone who does not sit on the Board should moderate who comes into the meeting and should make sure that participants keep their mics muted unless they are recognized to speak.

Supporting documents for this meeting were delivered late to Association members via email. There was no management report, which I find quite troubling. Our general manager and her assistant were given new laptops so they could work offsite in the safety of their homes.  

Highlights of the meeting:
—Annual election of Board members: The election as part of the Annual Meeting of Association Members has been postponed until September. Voting will be by proxy ballot. No decision has been made for how these ballots should be tallied. At this time, the four Board positions only have four candidates and those four candidates are sitting Board members. The call for candidates is closed. So now if someone wishes to run for a Board position, he/she must encourage Association members to write in his/her name.

Garage Project: The project is on schedule and in the 6th of 12 two-week phases underway. Insurance claims were filed that two car were damaged by CPR agents working above cars that were supposed to be protected by a plastic sheeting cover. In the last group of cars slated for this work which involves spraying a corrosion preventive coating on spots where repairs were made, residents were offered a limited opportunity to move their vehicles to spaces owned by Charles Bressler. Bressler generously offered without cost what limited spaces he had available to those who did not want to risk damage to their cars.

Additional garage repair work: The General Manage described newly identified areas, such as the entrance to the residents’ garage and a sump pump that need repair. Mary Ann Hall said she would prefer to use CPR to do the work since they already know the constraints of The Elizabeth property. The question is why not put this work out for bid and possibly find a better price and a firm that will better stick to the established schedule?

Renewal of Insurance: The Board approved the insurance renewal from May 15, 2020 through May 14, 2021.

Emergency Radio Antennas: Waiting for revised proposals from two vendors for installation of these antennas. This work does not have high priority for condos (premium clients are hospitals, fire and police installations) and will be delayed until the next fiscal year.

Hazzard Pay for Contract Staff: This question was addressed in executive session and it was decided to give gift cards as a thank you and to avoid issues with tax implications.

False Alarms and Better Notification: The question was raised about using the notification system built into BuildingLink for notifying residents when there is a false alarm. During this time when we need to use social distance, sending people into the stairwells and streets does not help us maintain social distance nor does it accommodate the prep necessary (donning masks and gloves) during an emergency evacuation. How long would it take people to return to their apartments after the evacuation if only one person or one family can use an elevator at one  time?

Newsletter: Gary Costello and Gwen Mak have resigned from the newsletter committee. New volunteers are needed to lead this effort. Costello suggested that the General Manager take on this project. Thanks to these two good Elizabethans for carrying these duties for two years.

Budget Town Hall: The Budget & Finance Committee will hold a virtual town hall in early May. Draft budget documents were sent out for this monthly meeting.


 [PP1]Be careful here. During the meeting Lyle solicited comments from attendees.  I think this statement that he did not want participation may look like a personal attack.

Thursday, March 26, 2020

Summary of ECA Board Meeting February 26, 2020


Board Present: Lyle Schwartz (president), Zlatan Beca, Makarand (Mak) Dehejia, Elisa Siegel, Christopher Wemple, Jimmy Whalen

Others Present: General Manager MaryAnn Hall, Jeremy Tucker (ECA Legal Counsel, Lerch Early & Brewer)

This meeting was a teleconference.  Despite misgivings by the Board president, it ran efficiently and well.

Highlights of the meeting:

President’s Remarks:

—Good Samaritan among us: Tobi Esler reported that she responded to Gwen Mak who made an offer via BuildingLink to fill grocery orders for anyone who needs help Toby said it was a ray of sunshine.
Text is quickest: 7032820477
Email: 
gwenmak@gmail.com

—Upcoming Board Meetings: could be teleconference or audio/video conferencing.
—Garage Work: continues on schedule
—Emergency Radio Antennae for police and fire communications: Waiting for revised proposals from two vendors under consideration. This will cost about $200,000.
—Hall Renovation: planning with Hartman Group still ongoing. Expect a final design package in next few months. Owners will be able to understand what is happening via audio/video teleconference.

---Reserve Study.  In the process of getting a revised Reserve Study, a best practice in condos every 3-5 years to project reserves.   The Study report provides a comprehensive architectural and engineering review of the entire property, projects the useful life of the boiler, elevator, roof and other components, as well as the cost to repair and/or replace them and the amount of money to be set aside each year to meet that cost.  According to industry standards, condominiums should maintain a balance in the Reserve Fund of 10% - 20% of the total component replacement value, more on the higher end for older buildings.  The total value of components in the Elizabeth as of the last study was $17 -18 million.

Motions:

Contract with Gates Hudson:  Board unanimously approved for another year on the advice of our legal counsel Jeremy Tucker. This includes help with financial data and we can cancel after a-60 day notice.  The main complaint involves delinquencies. Tucker said there is no perfect management company. He pointed out that performance has increased dramatically in the past year, there is a risk associated with changing to a new management company, and this is not a good time to try another company in the middle of  the pandemic Coronavirus.


Increase Funding in Replacement Reserves:  Board unanimously approved moving additional funds from checking account to the replacement reserves while we had the money to do so. This will cover the unexpected expense of the emergency radio antennae for police and fire communications within our building
— Annual Meeting:  Board unanimously approved postponing the annual meeting to a date to be determined and in a second motion and action to keep the candidate election on the current schedule.

Management Report:
For an electronic copy, contact the management office at  ecamanagement@elizabethcondo.com

—GM and assistant GM will work remotely from home part time. They have been issued laptops.
—Garage Project in Part II (Coating and painting) fourth of twelve two-week phases.
—Covid19 Status: no one currently has the virus in the building that is known.
—Reduced hours for cleaning staff: won’t be collecting recycle daily.
—Ceiling Tiles in Pool: will be replaced during this period when the pool is closed.
—Brass and Marble: Odyssey Restoration will continue working to restore the marble floors.



I reported these concerns to our Board President:

—Dust from garage needs better ventilation. I am suffering allergic reaction on a daily basis. When the coating is done, the noxious fumes also increase my allergic symptoms.

—Traffic pattern in garage is most challenging yet. It require one-way traffic through a path with 2 turns. Board president says nothing can be done about this, but I am concerned that this will cause collisions, damage to cars, and increased anxiety and aggravation to those required to drive through this maze

—Infrequent removal of recycle from the floors: Residents need to be reminded to wash out containers to avoid insects and bad odors. My floor typically has overflowing bins, so I am not in favor of housekeeping neglecting this chore.

Other Comment:

Request for contractors working in private apartments: Keep six-foot social distance from residents, especially those exiting the elevator.

Monday, March 23, 2020

Dear Elizabethans,

There is a budget meeting today. It will be online:

B&F meeting, Mon. 3/23 at 6:30 pm


 Conference dial-in number: 301-907-2801
 Conference ID: 5
Conference password:   305018





The same call-in info will work for the Monthly Board meeting at 7:30 pm on Wednesday  3/25.


Hopefully, the Management Office will get BuildingLink updated with this info.


Today I saw that there were two trucks working on cleaning our sewers today. At least that is what I am guessing after reading what was written on the truck seen on the right. The other truck was passing a hose down an open manhole.


 Let me know if you have issues you want to discuss, particularly as they concern our well being here at the Elizabeth. Email me at 
karrenalenier  @  gmail.com.
      

Saturday, March 7, 2020

Summary of ECA Board Meeting February 26, 2020


Board Present: Lyle Schwartz (president), Zlatan Beca, Elisa Siegel, Christopher Wemple

Absent: :  Makarand (Mak) Dehejia, Jimmy Whalen

Others Present: General Manager MaryAnn Hall, Assistant Manager Romaine Cureton, Jeremy Tucker (ECA Legal Counsel, Lerch Early & Brewer)
Highlights of the meeting:
President’s Report:
—Garage Project: Coating and painting of the garage floor began and initially there were noxious odors escaping up the elevator shaft.
—Corridor Renovation: Hartman Group provided updated estimates which were higher than the original bid (in approximately 2012) but within the expected current day target and our capital reserves can cover the cost. 
—Antennae and receivers for fire and police communication: The cost for this project is $200,000. Once the contract is approved, it will take one to two months to complete.
—Annual Meeting; set for May 6. The Election Committee includes Connie Row, Deb Ryan, Linda Kuzmak, Bhaskaran Balakrishnan, and Jim Jones. The call for nominations will go out March 4. Deadline for board nominations is April 6. Meet the Candidates is April 22.
Legal Report:
—There are two bills pending in the Maryland General Assembly that may increase our personal expenses. The first bill would double unit owner responsibility for the condominium’s insurance deductible when damage to components of the condominium originates from a unit.  Currently owners are responsible for the first $5,000, but this bill will make owners responsible for the first $10,000. The second bill would apply a 5% sales tax to services, e.g., legal, audit, insurance, etc. This tax would be used to pay for Maryland State education expenses.
—Expect a letter detailing what can be held in storage.
Committee Reports:
Storage Committee: The plan is to clear out the storage room in steps. First, hazardous materials.  Next, furniture and carpets will be removed from storage. Layo Fabunmi said, “The Committee appreciates ideas that have been received on various approaches that can move the project forward. Ideas are always welcomed.”
 Financial Report:
Jeremy Powell, our auditor with The Goldklang Group, was expected to make a presentation on the draft audit, but unfortunately fell ill. The Board plans to reschedule his appearance.
The Reserve Study is expected the end of the first week in March.
Management Report:
(You can request a copy from the Management Office to get more details.)
Garage Project:
The next phase has begun, i.e., coating and painting the garage. Cars will have to be moved and each segment of the painting will take two weeks.
FHA Recertification: The Elizabeth is approved for a three-year recertification.
Pool Renovation:
The General Manager reported completion of the pool renovation that included resurfacing and coating of the pool floor, replacement of some ceiling tiles, and the acquisition of new furniture.
Regular users of the pool complained that the area under the steps that project into the shallow end of the pool was not treated at all and appears black. They also said that things collect under these stairs and that the stairs need refurbishing.
Additionally, it is unclear why leaking problems that emanate from the 17th and 18th floor washing machines cannot be fixed. Instead the General Manager said she was ordering mold and mildew resistant tiles.
While the new pool furniture looks nice, complaints were stated about the instability of the tables and how the furniture was lightweight and not likely to last long.
In response to questions about the new furniture, Jim Jones said that he and the General Manager selected the new furniture. 
Director Francine Klein has been tapped to represent the Board on the next efforts related to the pool renovation, e.g., selection of a mural and paint colors for the pool area.
Engineering Emergency Services:
The concierge will be provided a monthly schedule of which engineer is on call.  The Association purchased a cell phone for use by the engineer on call.  He will be expected to respond to all resident calls within 15 minutes. 
Crack above G-1 Garage Entrance: Repair of the drywall, stucco and pipe involved in this situation which has been noted months ago will not get repaired until CPR (contractor working on the garage project) removes their equipment that is located in the driveway. Scaffolding is required to make the repair. The crack is getting larger but it was not stated when the CPR equipment will be moved or who has determined whether there is a safety issue in waiting.
Motions: The following motions were approved with unanimous votes.
—Prepayment of $150,000 on loan
—3-year pool contract renewal for $50,496 per year
—Metal maintenance with Odyssey Restoration for 8,580 yearly
—Stone maintenance with Odyssey Restoration for 10.920 yearly
Note: Odyssey Restoration was the contractor who originally maintained our floors and kept them in beautiful shape. They will do marble maintenance monthly, including honing and polishing, and will restore the grout? as well as train our cleaners for how to effectively clean the floors on a regular basis.
Community Report:
There is some kind of parcel redevelopment project brewing where Brooks Brothers and the Marriott are located.
Comments from the Floor:
Ann Kasprzyk, a resident who uses the pool daily, provided a list of concerns about the recent pool renovation and furniture acquisition. She had contacted the Board president and the General Manager and stated that her questions were not answered. Also, she expressed that her concerns about the cleanliness of the pool (given the deplorable state of the steps and the lack of attention to floor under these steps) and the safety issues regarding the lightweight furniture were not adequately addressed. (Some of these issues were addressed above in the management report.)

An addendum to the pool staircase: Ann & Daniel Kasprzyk have filed this maintenance request:

Request Description: The top step in the pool, (step not the ladders) is loose. It is dangerous. Going down the steps the left side (water side) is not attached to anything. It is dangerous, because only the other side is attached. The plank somehow has shifted and it is about an inch away from the bolts The plank moves when someone steps on it. It has been this way since the pool was worked on but this morning the plank moves more. Someone can fall, or the plank could come off completely (I guess) when someone steps on it. I spoke to the life guard to warn swimmers as well as call the concierge’s desk to report it.

Submitted by: Daniel Kasprzyk - Kasprzyk on 3/7/20 12:44 PM

Monday, February 17, 2020

The Pool Renovation


The Elizabeth indoor pool is one of the assets that makes this condominium unique and, for some, why they buy here. We just had renovations done there and everything should be now up to standards.

It’s time to have a look for yourself.


The new pool furniture is lightweight construction—both frame and mesh covering—and will not last. Is there any kind of warranty? Did the purchase of this furniture go through the Design Committee for quality control? Does the Board understand the value of having a Design Committee investigate such purchases? Did the entire Board approve this purchase? How much did it cost?

Some ceiling tiles have been replaced but the new tiles do not match the old tiles. This is nothing more than an unacceptable patch job. Some of the lattice-work that hold the tiles looks mangled. What about the rusted pipe that isn’t covered over and the holes in the wall near the pipe? In order to replace all the ceiling tiles, the pool needs to be drained.



Once the pool resurfacing occurred, the pool had to be filled immediately to cure the job. This goes hand-in-glove with the first announcement that the pool would reopen February 10. Management should have known that once the pool was resurfaced, it would require a curing period which is why the pool didn’t open until February 15.

The view from the front windows of the pool also reveals the driveway overhang is in sad need of repair and painting. While this area that needs fixing is not part of the pool renovation project, someone coming in to look over the property for purchase would see this area from the pool deck and certainly think that the property is run down. 

Prices for our units continue to decline. This is a crisis. We need the Board to act to ensure the aesthetics and maintenance of the building are a priority.

Saturday, January 25, 2020

Summary of ECA Board Meeting January 22, 2020


Board Present: Lyle Schwartz (president), Zlatan Beca, Francine Klein, Makarand (Mak) Dehejia, Elisa Siegel, Christopher Wemple

Absent: :  Jimmy Whalen

Others Present: General Manager MaryAnn Hall, Assistant Manager Romaine Cureton, Jeremy Tucker (ECA Legal Counsel, Lerch Early & Brewer)
Highlights of the meeting:
President’s Report:
—Garage Project: Latest projection is that jackhammering ends February 7 but painting will go through the summer and cars will have to be moved. There was an incident with unauthorized painting in the garage, which damaged several cars. CPR is taking full responsibility.
—Corridor Renovation: Hartman Group has put the project back on track since it was interrupted in 2012. The Board is waiting for additional information from the Hartman Group. Further discussion will occur at the February meeting. It was announced that the project cannot go forward until CPR (of garage project) leaves the building.  
—Roof resurfacing: Last time this was done was over 16 years ago and now needs to be undertaken.
—Elevators: Are ok as is until 2022.
—Next Five Years: There is a need to update FEA Reserve Study.
—Annual Meeting; set for May 6. The Nomination Committee will be announced in February. People should start thinking about running for the Board.
Management Report:
(You can request a copy from the Management Office to get more details.)
Garage Project: Three dates to note:
2/7    Jackhammering ends
2/10  Painting begins
7/22  Projected completion of total project
FHA Recertification: The Elizabeth is up for its three-year recertification. The rules have changed and additional information is required including our legally filed Amendment on No Smoking.
Pool Renovation: Note these dates:
1/27   Pool closes for substantial repairs.
2/6     Pool reopens at usual Thursday schedule
Condo Checks:
The Elizabeth’s Union Bank has been experiencing processing issues and that has delayed condo fee payments from some owners. Contact Management Office if you are charged a late fee erroneously and the GM will reverse the fee.
Movement of Management Box:
Without  approval of the Board or the Design Committee, the General Manager unilaterally decided to move the Management box from the Business Center (where house copier is located) to the wall outside the Management Office. Apparently, people were leaving cash and checks at the concierge desk, and the rationale was that relocating the box was the appropriate solution to that problem. The purpose as stated by the GM is to better accommodate checks that have been dropped at the Concierge desk and then misfiled. 
The question then arises: why was the location of the box identified as the cause of the problem? The problem could have been solved simply and without cost to the Association by taking two steps:  (1) telling the concierge not to accept checks or cash, but rather to refer people to the box in the Business Center or the management office; (2) for management to send a communication on BuildingLink and by memorandum to all owners/residents not to leave cash or checks at concierge but instead to either mail checks in; take cash and checks to the management office; or leave them in the box in the Business Center.
Acquisition of Radio Antenna:
The Fire Marshal has cited the Elizabeth for poor emergency responder radio coverage within the building. The problem relates to new high-rise buildings causing signal interference according to the Fire Marshall. The cost of equipment and installation which affects every floor of both towers and the garage is between $188,000-$250,000. The problem is serious. Nonetheless, management or the Board should check with other Friendship Heights buildings to see if they are experiencing the same problems.
Engineering Emergency Services:
The General Manager reported: there has always been a list at the concierge desk limiting after hours emergency services, saying that the list was at the desk when she arrived.  She claimed to be following Elizabeth policy and that it was standard practice at all the condos.
All of the GM’s claims were refuted either immediately or during the open comment period from the floor. Sharon Bobb, a past president of the Board, offered background on what materials and training MaryAnn Hall was given when she arrived here, including instructions that all after-hours emergency calls are immediately passed through to the on-call engineer. This has always been the policy and practice at the Elizabeth.  Other residents who spoke confirmed her comments. The bottom line is that if the GM found such a list at the concierge desk when she arrived, she should have immediately alerted the Board and pulled the list.  Only the Board makes policy, and all House Rules must be circulated among the residents for a 30-day comment period, after which time they are discussed at an open Board meeting and voted on by the Board.
Committee Reports:
Fitness Center: Joe Bucherer provided a detailed report on what changes and suggestions are being made in the Fitness Center to improve the use of the space and the equipment. Painting within the Center will be done at the same time as the pool painting is done.
Storage Committee: Layo Fabunmi stated that the committee has been frustrated in their attempts to make progress. The Committee had a meeting with the General Manager five months ago.  Action required of the GM was to obtain legal approval of a letter she was to  send out to the owners/ residents on actions the Committee would be taking. The first of such action was to remove all flammable material from the storage. If the GM sent such a letter to the attorney, why didn’t she follow up with him when there was no response? In the meeting, our legal counsel said he received no such letter. The Committee was also angry that the GM took credit in the Action Item List for work done by the Committee.
Community Report:
Al Muller provided an unofficial update on the closing of our Giant Store and the possibility that Amazon might open some kind of lower cost grocery store other than Whole Foods. He said there is still in effect a 40-year agreement with Chevy Chase Land Development Company that requires a grocery store in that location and that some kind of transportation to such a grocery store in the interim is their obligation as was done in the late 1990s when that entire shopping center was undergoing renovation. We might need to check with the Friendship Heights Village Center to find out if there is transportation, possibly on the weekends, available now.
Comments from the Floor:
Engineering Emergency Services: (Highlights)
—Peg Downey clarified that she was specific about her emergency contact with the concierge that involved sewage coming up in three locations in her bathroom, only to be told by the concierge that she could either call for a plumber herself or wait (since she had more than one bathroom) until the next business day. This is not to blame the concierge who was only following orders from the GM. However, the concierge appeared to have watered down the information passed to the on-call engineer, who initially thought it was a problem that could wait.
—Pat Peyser shared some information that she gathered from our neighboring buildings, regarding after-hours emergency services. Two buildings, the Willoughby and 4620, had live-in maintenance staff. Two did not, the Carlton uses contract services, the resident contacts these services after hours. 4615 has two non-resident staff on call; all calls are put through to the engineer by the concierge.
—Karren Alenier provided the Board (and others assembled for the meeting) a statement from a past Board member who had also been involved in training MaryAnn Hall about how to handle after-hours emergencies. Ms. Alenier suggested that the solution to this problem was simple. Just go to the Concierge desk and tear up the list regarding after-hours emergencies.  Because we never had a list and the owners and residents do NOT want a list.  They want access to the engineers, i.e., the concierge gets in touch with the engineer when an owner/resident calls with an emergency and the engineer immediately calls the resident/owner.
—General comments came from others as well on this topic and the consensus was that if a resident called for emergency help, help should be provided to ensure the safety, health and quality of life for everyone. After all some problems may affect more than the apartment of the caller.
Building Maintenance:
Judy Gann who was a member of original Design Committee pointed out that the building has deteriorated over the past 3 years. There are various eyesores and problems in the building that are happening under our current GM’s tenure.
—Movement of the Suggestion Box from the Business Center (house copier room) to the wall outside the Management Office was done without approval of the Design Committee. It’s an eyesore that needs to be restored to the Business Center. It’s also unfortunate because it will deplete our stock of expensive wallpaper purchased for emergencies.
—Recent signage around the building has been done on the cheap and, in addition to inaccuracies in fire exit maps, does not meet our overall design standards. Ms. Gann hopes that the “No Smoking” signs will be more tasteful.
— Our beautiful marble floors that the Hartman Group told us to keep when our lobby renovation was done, have been given inadequate care by the unsatisfactory contractor who was hired three years ago. Yet, this same contractor has been asked to provide a bid for restoring them. We need to go back to the original contractor who kept our floors in like-new condition.
—Furniture in our lobby needs regular maintenance by a qualified contractor. Our lobby is looking shabby as we are moving into the Hallway Renovation project.
— Overly large dogs are being allowed into our building as well as owners with more than one dog, in violation of our bylaws. What has happened with enforcing our bylaws and house rules, which is an obligation of the GM?
Fire Communications within the Elizabeth:
Pam Dillon, a past Board President, asked if the Board has spoken with the Friendship Heights Village Counsel and other condominiums around us about the Fire Marshall’s demand that we install a roof radio antenna and repeaters throughout the towers and garage. She feels we may learn something like the problem may be with the equipment the fire department is using. What the fire department is asking for is very costly and may not be the only solution.
ECA Action Item List:

The addition of an action list to the Manager’s Report is helpful. It is recommended that it include a dates due.  The list should be closely monitored by the Board to ensure that the actions reflect the priorities of the Board and the condominium.

Wednesday, January 8, 2020

Emergency Engineering Services


WHEN DID THE ELIZABETH STOP HAVING WEEKEND & AFTER-HOURS EMERGENCY ENGINEERING SERVICES?

Several residents have reported that they have been unable to get assistance in the evening after normal work hours or on the weekend when they have had problems in their units.  They have been told by the Concierge that there is no engineer available.  Alternatively the Concierge has said that he or she does not know who is on call and cannot get in touch with the engineer, or that the engineer said he was not to be called, or that a stopped-up toilet or sink is not an emergency if the complaining caller has a second bathroom. I have also heard about and experienced instances when malfunctioning elevators are not dealt with during after hours and weekends,  but must wait until the next business day!

Recently an older resident who had weekend guests was told to call an outside contractor when her toilet, tub, and shower spewed fecal waste!  Not only does this pose a health issue, but it could be a symptom of a plumbing blockage in the tier all the way down to the street level and thus have the potential of damaging many apartments and the common areas. 

Since its inception, The Elizabeth has provided emergency after-hours services whenever they have been  needed. It has been standard practice when a resident called the Concierge to have the engineer call them back within 10 minutes, and if necessary, go to the apartment and determine if the service needed is immediate or could wait until the next business day. 

As a condition of their employment, our engineers are required to live on site so that they are available to address all emergencies that arise after the regular hours of work. This has always been one of the benefits of living at the Elizabeth (as opposed to many other condos) and certainly makes it a more desirable place to live. 

To support this practice, we provide each engineer with a two-bedroom two-bath unit and  a parking space. This benefit alone is worth about $30,000 per year to them and is not taxable.

As a matter of policy, the Elizabeth requires that our engineers hold a third-class license. Using the concierge service to determine whether an engineer can be called, or to refuse to call or identify who is on standby is foolhardy, especially in an old building like ours with multiple problems. It should not matter whether your problem is lack of heat or air conditioning, an electrical issue, an elevator malfunction, a structural problem, odor of smoke, or the like, and it should never be a  matter of how many toilets or sinks a resident has. All calls for engineering services should be responded to within 10 minutes. 

In 2014, significant damage to six apartments on two floors as well as the common area corridors (costing the Association approximately $220,000), was caused by a sewage backup in a toilet.   It cost The Elizabeth a great deal more since we almost lost our insurance after a second large claim and had to go to the secondary market to get insurance.

Elizabeth policies can only be established by the Board, through a process that includes discussion at open board meetings, and a 30-day comment period for owners, followed by a vote by the Board of Directors.  Elizabeth policy cannot be arbitrarily  changed. 

If you are concerned by this arbitrary change in policy, please come to the next Board meeting on Wednesday, January 22, 2020, at 7:30 pm and let your concerns be heard.